Question 1

What are the different markets in which
        LiveAgent and
        IssueCentre compete against each other?

Accepted Answer

LiveAgent and
        IssueCentre compete against each other in
        the Contact Center, Customer Experience, Help Desk And Ticketing, Helpdesk Tools, Instant Messaging And Chat.

Question 2

How does the market share of
        LiveAgent
        and IssueCentre compare in the
        Helpdesk Tools market?

Accepted Answer

In the Helpdesk Tools market,
        LiveAgent has a
        7.34%
        market share in comparison to
        IssueCentre’s
        0.00%.
        Since it has a better market share coverage,
        LiveAgent holds the
        4th
        spot in 6sense's Market Share Ranking Index for
        the Helpdesk Tools category, while
        IssueCentre holds the
        95th spot.

Question 3

How many customers are acquired by
        LiveAgent and
        IssueCentre in the
        Helpdesk Tools segment?

Accepted Answer

LiveAgent has
        7,133 customers and
        IssueCentre has
        4 customers in the
        Helpdesk Tools
        segment. LiveAgent has
        7129 more customers than
        IssueCentre in this category.

Question 4

What are the countries in which
        LiveAgent and
        IssueCentre has more customers?

Accepted Answer

LiveAgent has more customers in United States, United Kingdom and Canada.
IssueCentre has more customers in United Kingdom, United States and Singapore.

LiveAgent Vs IssueCentre : In-Depth Comparison

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Comparing the customer bases of LiveAgent and IssueCentre

Comparing the market share of LiveAgent and IssueCentre

Compare LiveAgent vs IssueCentre customers by geography

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