Question 1

What are the different markets in which
        LiveAgent and
        HelpDeskZ compete against each other?

Accepted Answer

LiveAgent and
        HelpDeskZ compete against each other in
        the Contact Center, Customer Experience, Help Desk And Ticketing, Helpdesk Tools, Instant Messaging And Chat.

Question 2

How does the market share of
        LiveAgent
        and HelpDeskZ compare in the
        Helpdesk Tools market?

Accepted Answer

In the Helpdesk Tools market,
        LiveAgent has a
        7.48%
        market share in comparison to
        HelpDeskZ’s
        0.07%.
        Since it has a better market share coverage,
        LiveAgent holds the
        4th
        spot in 6sense's Market Share Ranking Index for
        the Helpdesk Tools category, while
        HelpDeskZ holds the
        51st spot.

Question 3

How many customers are acquired by
        LiveAgent and
        HelpDeskZ in the
        Helpdesk Tools segment?

Accepted Answer

LiveAgent has
        6,845 customers and
        HelpDeskZ has
        63 customers in the
        Helpdesk Tools
        segment. LiveAgent has
        6782 more customers than
        HelpDeskZ in this category.

Question 4

What are the countries in which
        LiveAgent and
        HelpDeskZ has more customers?

Accepted Answer

LiveAgent has more customers in United States, United Kingdom and Canada.
HelpDeskZ has more customers in United States, Italy and Brazil.

LiveAgent Vs HelpDeskZ : In-Depth Comparison

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Comparing the customer bases of LiveAgent and HelpDeskZ

Comparing the market share of LiveAgent and HelpDeskZ

Compare LiveAgent vs HelpDeskZ customers by geography

Customer Movements for this month

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