Question 1

What are the different markets in which
        Zoho Desk and
        HelpdeskPilot compete against each other?

Accepted Answer

Zoho Desk and
        HelpdeskPilot compete against each other in
        the Contact Center, Customer Engagement, Customer Experience, Help Desk And Ticketing, Helpdesk Tools.

Question 2

How does the market share of
        Zoho Desk
        and HelpdeskPilot compare in the
        Helpdesk Tools market?

Accepted Answer

In the Helpdesk Tools market,
        Zoho Desk has a
        6.55%
        market share in comparison to
        HelpdeskPilot’s
        0.01%.
        Since it has a better market share coverage,
        Zoho Desk holds the
        5th
        spot in 6sense's Market Share Ranking Index for
        the Helpdesk Tools category, while
        HelpdeskPilot holds the
        84th spot.

Question 3

How many customers are acquired by
        Zoho Desk and
        HelpdeskPilot in the
        Helpdesk Tools segment?

Accepted Answer

Zoho Desk has
        6,120 customers and
        HelpdeskPilot has
        8 customers in the
        Helpdesk Tools
        segment. Zoho Desk has
        6112 more customers than
        HelpdeskPilot in this category.

Question 4

What are the countries in which
        Zoho Desk and
        HelpdeskPilot has more customers?

Accepted Answer

Zoho Desk has more customers in United States, India and Canada.
HelpdeskPilot has more customers in United States, Spain and Slovakia.

Zoho Desk Vs HelpdeskPilot : In-Depth Comparison

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Comparing the customer bases of Zoho Desk and HelpdeskPilot

Comparing the market share of Zoho Desk and HelpdeskPilot

Compare Zoho Desk vs HelpdeskPilot customers by geography

Customer Movements for this month

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