Question 1

What are the different markets in which
        Zoho Desk and
        GrooveHQ compete against each other?

Accepted Answer

Zoho Desk and
        GrooveHQ compete against each other in
        the Helpdesk Tools, Contact Center, Customer Engagement, Customer Experience, Instant Messaging And Chat.

Question 2

How does the market share of
        Zoho Desk
        and GrooveHQ compare in the
        Helpdesk Tools market?

Accepted Answer

In the Helpdesk Tools market,
        Zoho Desk has a
        7.26%
        market share in comparison to
        GrooveHQ’s
        1.25%.
        Since it has a better market share coverage,
        Zoho Desk holds the
        4th
        spot in 6sense's Market Share Ranking Index for
        the Helpdesk Tools category, while
        GrooveHQ holds the
        17th spot.

Question 3

How many customers are acquired by
        Zoho Desk and
        GrooveHQ in the
        Helpdesk Tools segment?

Accepted Answer

Zoho Desk has
        5,179 customers and
        GrooveHQ has
        888 customers in the
        Helpdesk Tools
        segment. Zoho Desk has
        4291 more customers than
        GrooveHQ in this category.

Question 4

What are the countries in which
        Zoho Desk and
        GrooveHQ has more customers?

Accepted Answer

Zoho Desk has more customers in United States, India and Australia.
GrooveHQ has more customers in United States, United Kingdom and Canada.

Zoho Desk Vs GrooveHQ : In-Depth Comparison

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Comparing the customer bases of Zoho Desk and GrooveHQ

Comparing the market share of Zoho Desk and GrooveHQ

Compare Zoho Desk vs GrooveHQ customers by geography

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