Oracle Service Cloud (formerly RightNow) Vs eTicket : In-Depth Comparison

What are the different markets in which Oracle Service Cloud (formerly RightNow) and eTicket compete against each other?

Oracle Service Cloud (formerly RightNow) and eTicket compete against each other in the Help Desk And Ticketing, Live Chat.

How does the market share of Oracle Service Cloud (formerly RightNow) and eTicket compare in the Help Desk And Ticketing market?

In the Help Desk And Ticketing market, Oracle Service Cloud (formerly RightNow) has a 1.77% market share in comparison to eTicket’s 0.01%. Since it has a better market share coverage, Oracle Service Cloud (formerly RightNow) holds the 13th spot in 6sense's Market Share Ranking Index for the Help Desk And Ticketing category, while eTicket holds the 93rd spot.

How many customers are acquired by Oracle Service Cloud (formerly RightNow) and eTicket in the Help Desk And Ticketing segment?

Oracle Service Cloud (formerly RightNow) has 1,661 customers and eTicket has 5 customers in the Help Desk And Ticketing segment. Oracle Service Cloud (formerly RightNow) has 1656 more customers than eTicket in this category.

What are the countries in which Oracle Service Cloud (formerly RightNow) and eTicket has more customers?

Oracle Service Cloud (formerly RightNow) has more customers in United States, United Kingdom and Korea.
eTicket has more customers in United States, Germany and Belgium.