Question 1

What are the different markets in which
        LiveAgent and
        Email Center Pro compete against each other?

Accepted Answer

LiveAgent and
        Email Center Pro compete against each other in
        the Helpdesk Tools, Contact Center, Customer Experience, Email Management, Instant Messaging And Chat.

Question 2

How does the market share of
        LiveAgent
        and Email Center Pro compare in the
        Helpdesk Tools market?

Accepted Answer

In the Helpdesk Tools market,
        LiveAgent has a
        7.48%
        market share in comparison to
        Email Center Pro’s
        0.00%.
        Since it has a better market share coverage,
        LiveAgent holds the
        4th
        spot in 6sense's Market Share Ranking Index for
        the Helpdesk Tools category, while
        Email Center Pro holds the
        104th spot.

Question 3

How many customers are acquired by
        LiveAgent and
        Email Center Pro in the
        Helpdesk Tools segment?

Accepted Answer

LiveAgent has
        6,845 customers and
        Email Center Pro has
        2 customers in the
        Helpdesk Tools
        segment. LiveAgent has
        6843 more customers than
        Email Center Pro in this category.

Question 4

What are the countries in which
        LiveAgent and
        Email Center Pro has more customers?

Accepted Answer

LiveAgent has more customers in United States, United Kingdom and Canada.
Email Center Pro has more customers in and United States.

LiveAgent Vs Email Center Pro : In-Depth Comparison

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Comparing the customer bases of LiveAgent and Email Center Pro

Comparing the market share of LiveAgent and Email Center Pro

Compare LiveAgent vs Email Center Pro customers by geography

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