Question 1

What are the different markets in which
        LiveAgent and
        devContact compete against each other?

Accepted Answer

LiveAgent and
        devContact compete against each other in
        the Contact Center, Customer Experience, Help Desk And Ticketing, Helpdesk Tools, Instant Messaging And Chat.

Question 2

How does the market share of
        LiveAgent
        and devContact compare in the
        Helpdesk Tools market?

Accepted Answer

In the Helpdesk Tools market,
        LiveAgent has a
        10.07%
        market share in comparison to
        devContact’s
        0.01%.
        Since it has a better market share coverage,
        LiveAgent holds the
        3rd
        spot in 6sense's Market Share Ranking Index for
        the Helpdesk Tools category, while
        devContact holds the
        89th spot.

Question 3

How many customers are acquired by
        LiveAgent and
        devContact in the
        Helpdesk Tools segment?

Accepted Answer

LiveAgent has
        7,345 customers and
        devContact has
        7 customers in the
        Helpdesk Tools
        segment. LiveAgent has
        7338 more customers than
        devContact in this category.

Question 4

What are the countries in which
        LiveAgent and
        devContact has more customers?

Accepted Answer

LiveAgent has more customers in United States, United Kingdom and Australia.
devContact has more customers in United States, Pakistan and United Kingdom.

LiveAgent Vs devContact : In-Depth Comparison

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Comparing the customer bases of LiveAgent and devContact

Comparing the market share of LiveAgent and devContact

Compare LiveAgent vs devContact customers by geography

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