Question 1

What are the different markets in which
        LiveAgent and
        Deskero compete against each other?

Accepted Answer

LiveAgent and
        Deskero compete against each other in
        the Helpdesk Tools, Contact Center, Customer Experience, Instant Messaging And Chat, Knowledge Management.

Question 2

How does the market share of
        LiveAgent
        and Deskero compare in the
        Helpdesk Tools market?

Accepted Answer

In the Helpdesk Tools market,
        LiveAgent has a
        7.33%
        market share in comparison to
        Deskero’s
        0.08%.
        Since it has a better market share coverage,
        LiveAgent holds the
        4th
        spot in 6sense's Market Share Ranking Index for
        the Helpdesk Tools category, while
        Deskero holds the
        45th spot.

Question 3

How many customers are acquired by
        LiveAgent and
        Deskero in the
        Helpdesk Tools segment?

Accepted Answer

LiveAgent has
        6,894 customers and
        Deskero has
        78 customers in the
        Helpdesk Tools
        segment. LiveAgent has
        6816 more customers than
        Deskero in this category.

Question 4

What are the countries in which
        LiveAgent and
        Deskero has more customers?

Accepted Answer

LiveAgent has more customers in United States, United Kingdom and Canada.
Deskero has more customers in United States, Italy and Mexico.

LiveAgent Vs Deskero : In-Depth Comparison

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Comparing the customer bases of LiveAgent and Deskero

Comparing the market share of LiveAgent and Deskero

Compare LiveAgent vs Deskero customers by geography

Customer Movements for this month

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