Question 1

What are the different markets in which
        LiveAgent and
        CRMDesk compete against each other?

Accepted Answer

LiveAgent and
        CRMDesk compete against each other in
        the Helpdesk Tools, Contact Center, Customer Experience, Instant Messaging And Chat, Knowledge Management.

Question 2

How does the market share of
        LiveAgent
        and CRMDesk compare in the
        Helpdesk Tools market?

Accepted Answer

In the Helpdesk Tools market,
        LiveAgent has a
        10.07%
        market share in comparison to
        CRMDesk’s
        0.01%.
        Since it has a better market share coverage,
        LiveAgent holds the
        3rd
        spot in 6sense's Market Share Ranking Index for
        the Helpdesk Tools category, while
        CRMDesk holds the
        101st spot.

Question 3

How many customers are acquired by
        LiveAgent and
        CRMDesk in the
        Helpdesk Tools segment?

Accepted Answer

LiveAgent has
        7,345 customers and
        CRMDesk has
        4 customers in the
        Helpdesk Tools
        segment. LiveAgent has
        7341 more customers than
        CRMDesk in this category.

Question 4

What are the countries in which
        LiveAgent and
        CRMDesk has more customers?

Accepted Answer

LiveAgent has more customers in United States, United Kingdom and Australia.
CRMDesk has more customers in United States and India.

LiveAgent Vs CRMDesk : In-Depth Comparison

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Comparing the customer bases of LiveAgent and CRMDesk

Comparing the market share of LiveAgent and CRMDesk

Compare LiveAgent vs CRMDesk customers by geography

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