Question 1

What are the different markets in which
        LiveAgent and
        Bornevia compete against each other?

Accepted Answer

LiveAgent and
        Bornevia compete against each other in
        the Contact Center, Customer Experience, Help Desk And Ticketing, Helpdesk Tools, Instant Messaging And Chat.

Question 2

How does the market share of
        LiveAgent
        and Bornevia compare in the
        Helpdesk Tools market?

Accepted Answer

In the Helpdesk Tools market,
        LiveAgent has a
        10.07%
        market share in comparison to
        Bornevia’s
        0.01%.
        Since it has a better market share coverage,
        LiveAgent holds the
        3rd
        spot in 6sense's Market Share Ranking Index for
        the Helpdesk Tools category, while
        Bornevia holds the
        105th spot.

Question 3

How many customers are acquired by
        LiveAgent and
        Bornevia in the
        Helpdesk Tools segment?

Accepted Answer

LiveAgent has
        7,345 customers and
        Bornevia has
        4 customers in the
        Helpdesk Tools
        segment. LiveAgent has
        7341 more customers than
        Bornevia in this category.

Question 4

What are the countries in which
        LiveAgent and
        Bornevia has more customers?

Accepted Answer

LiveAgent has more customers in United States, United Kingdom and Australia.
Bornevia has more customers in United States, Indonesia and Denmark.

LiveAgent Vs Bornevia : In-Depth Comparison

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Comparing the customer bases of LiveAgent and Bornevia

Comparing the market share of LiveAgent and Bornevia

Compare LiveAgent vs Bornevia customers by geography

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