Question 1

What are the different markets in which
        LiveAgent and
        Alloy Navigator compete against each other?

Accepted Answer

LiveAgent and
        Alloy Navigator compete against each other in
        the Knowledge Management, Contact Center, Customer Experience, Help Desk And Ticketing, Helpdesk Tools.

Question 2

How does the market share of
        LiveAgent
        and Alloy Navigator compare in the
        Helpdesk Tools market?

Accepted Answer

In the Helpdesk Tools market,
        LiveAgent has a
        7.54%
        market share in comparison to
        Alloy Navigator’s
        0.07%.
        Since it has a better market share coverage,
        LiveAgent holds the
        4th
        spot in 6sense's Market Share Ranking Index for
        the Helpdesk Tools category, while
        Alloy Navigator holds the
        49th spot.

Question 3

How many customers are acquired by
        LiveAgent and
        Alloy Navigator in the
        Helpdesk Tools segment?

Accepted Answer

LiveAgent has
        7,051 customers and
        Alloy Navigator has
        66 customers in the
        Helpdesk Tools
        segment. LiveAgent has
        6985 more customers than
        Alloy Navigator in this category.

Question 4

What are the countries in which
        LiveAgent and
        Alloy Navigator has more customers?

Accepted Answer

LiveAgent has more customers in United States, United Kingdom and Canada.
Alloy Navigator has more customers in United States, United Kingdom and Australia.

LiveAgent Vs Alloy Navigator : In-Depth Comparison

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Comparing the customer bases of LiveAgent and Alloy Navigator

Comparing the market share of LiveAgent and Alloy Navigator

Compare LiveAgent vs Alloy Navigator customers by geography

Customer Movements for this month

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