Question 1

What are the different markets in which
        Dovetail and
        Kommunicate compete against each other?

Accepted Answer

Dovetail and
        Kommunicate compete against each other in
        the Customer Experience, Customer Support, Customer Support Services, In-App Support, Live Chat.

Question 2

How does the market share of
        Dovetail
        and Kommunicate compare in the
        Customer Support market?

Accepted Answer

In the Customer Support market,
        Dovetail has a
        0.38%
        market share in comparison to
        Kommunicate’s
        0.01%.
        Since it has a better market share coverage,
        Dovetail holds the
        7th
        spot in 6sense's Market Share Ranking Index for
        the Customer Support category, while
        Kommunicate holds the
        32nd spot.

Question 3

How many customers are acquired by
        Dovetail and
        Kommunicate in the
        Customer Support segment?

Accepted Answer

Dovetail has
        723 customers and
        Kommunicate has
        23 customers in the
        Customer Support
        segment. Dovetail has
        700 more customers than
        Kommunicate in this category.

Question 4

What are the countries in which
        Dovetail and
        Kommunicate has more customers?

Accepted Answer

Dovetail has more customers in United States, United Kingdom and Australia.
Kommunicate has more customers in United States, India and Brazil.

Dovetail Vs Kommunicate : In-Depth Comparison

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Comparing the customer bases of Dovetail and Kommunicate

Comparing the market share of Dovetail and Kommunicate

Compare Dovetail vs Kommunicate customers by geography

Customer Movements for this month

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