Question 1

What are the different markets in which
        Dovetail and
        HelpSite compete against each other?

Accepted Answer

Dovetail and
        HelpSite compete against each other in
        the Customer Experience, Customer Support, Customer Support Services, Help Desk And Ticketing, Other User Engagement And Feedback.

Question 2

How does the market share of
        Dovetail
        and HelpSite compare in the
        Customer Support market?

Accepted Answer

In the Customer Support market,
        Dovetail has a
        0.37%
        market share in comparison to
        HelpSite’s
        0.36%.
        Since it has a better market share coverage,
        Dovetail holds the
        7th
        spot in 6sense's Market Share Ranking Index for
        the Customer Support category, while
        HelpSite holds the
        8th spot.

Question 3

How many customers are acquired by
        Dovetail and
        HelpSite in the
        Customer Support segment?

Accepted Answer

Dovetail has
        712 customers and
        HelpSite has
        696 customers in the
        Customer Support
        segment. Dovetail has
        16 more customers than
        HelpSite in this category.

Question 4

What are the countries in which
        Dovetail and
        HelpSite has more customers?

Accepted Answer

Dovetail has more customers in United States, United Kingdom and Australia.
HelpSite has more customers in United States, United Kingdom and Canada.

Dovetail Vs HelpSite : In-Depth Comparison

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Comparing the customer bases of Dovetail and HelpSite

Comparing the market share of Dovetail and HelpSite

Compare Dovetail vs HelpSite customers by geography

Customer Movements for this month

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