Question 1

What are the different markets in which
        Freshdesk and
        Influx compete against each other?

Accepted Answer

Freshdesk and
        Influx compete against each other in
        the Customer Support Services, Contact Center, Customer Experience, Knowledge Management, Project Collaboration.

Question 2

How does the market share of
        Freshdesk
        and Influx compare in the
        Customer Support Services market?

Accepted Answer

In the Customer Support Services market,
        Freshdesk has a
        89.01%
        market share in comparison to
        Influx’s
        0.00%.
        Since it has a better market share coverage,
        Freshdesk holds the
        1st
        spot in 6sense's Market Share Ranking Index for
        the Customer Support Services category, while
        Influx holds the
        60th spot.

Question 3

How many customers are acquired by
        Freshdesk and
        Influx in the
        Customer Support Services segment?

Accepted Answer

Freshdesk has
        119,040 customers and
        Influx has
        2 customers in the
        Customer Support Services
        segment. Freshdesk has
        119038 more customers than
        Influx in this category.

Question 4

What are the countries in which
        Freshdesk and
        Influx has more customers?

Accepted Answer

Freshdesk has more customers in United States, United Kingdom and India.
Influx has more customers in Australia and United States.

Freshdesk Vs Influx : In-Depth Comparison

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Comparing the customer bases of Freshdesk and Influx

Comparing the market share of Freshdesk and Influx

Compare Freshdesk vs Influx customers by geography

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