Question 1

What are the different markets in which
        Dovetail and
        Upscope compete against each other?

Accepted Answer

Dovetail and
        Upscope compete against each other in
        the Cobrowsing, Customer Experience, Customer Support, Customer Support Services, Live Chat.

Question 2

How does the market share of
        Dovetail
        and Upscope compare in the
        Customer Support market?

Accepted Answer

In the Customer Support market,
        Dovetail has a
        0.37%
        market share in comparison to
        Upscope’s
        0.11%.
        Since it has a better market share coverage,
        Dovetail holds the
        7th
        spot in 6sense's Market Share Ranking Index for
        the Customer Support category, while
        Upscope holds the
        16th spot.

Question 3

How many customers are acquired by
        Dovetail and
        Upscope in the
        Customer Support segment?

Accepted Answer

Dovetail has
        712 customers and
        Upscope has
        205 customers in the
        Customer Support
        segment. Dovetail has
        507 more customers than
        Upscope in this category.

Question 4

What are the countries in which
        Dovetail and
        Upscope has more customers?

Accepted Answer

Dovetail has more customers in United States, United Kingdom and Australia.
Upscope has more customers in United States, United Kingdom and France.

Dovetail Vs Upscope : In-Depth Comparison

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Comparing the customer bases of Dovetail and Upscope

Comparing the market share of Dovetail and Upscope

Compare Dovetail vs Upscope customers by geography

Customer Movements for this month

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