Question 1

What are the different markets in which
        Dovetail and
        Solvvy compete against each other?

Accepted Answer

Dovetail and
        Solvvy compete against each other in
        the Customer Experience, Customer Support, Customer Support Services, Other User Engagement And Feedback, Self Service Support.

Question 2

How does the market share of
        Dovetail
        and Solvvy compare in the
        Customer Support market?

Accepted Answer

In the Customer Support market,
        Dovetail has a
        0.37%
        market share in comparison to
        Solvvy’s
        0.08%.
        Since it has a better market share coverage,
        Dovetail holds the
        7th
        spot in 6sense's Market Share Ranking Index for
        the Customer Support category, while
        Solvvy holds the
        20th spot.

Question 3

How many customers are acquired by
        Dovetail and
        Solvvy in the
        Customer Support segment?

Accepted Answer

Dovetail has
        717 customers and
        Solvvy has
        147 customers in the
        Customer Support
        segment. Dovetail has
        570 more customers than
        Solvvy in this category.

Question 4

What are the countries in which
        Dovetail and
        Solvvy has more customers?

Accepted Answer

Dovetail has more customers in United States, United Kingdom and Australia.
Solvvy has more customers in United States, Australia and India.

Dovetail Vs Solvvy : In-Depth Comparison

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Comparing the customer bases of Dovetail and Solvvy

Comparing the market share of Dovetail and Solvvy

Compare Dovetail vs Solvvy customers by geography

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