Question 1

What are the different markets in which
        Freshdesk and
        Click2Mail compete against each other?

Accepted Answer

Freshdesk and
        Click2Mail compete against each other in
        the Customer Support Services, Contact Center, Customer Experience, Direct Mail And Snail Mail Marketing, Knowledge Management.

Question 2

How does the market share of
        Freshdesk
        and Click2Mail compare in the
        Customer Support Services market?

Accepted Answer

In the Customer Support Services market,
        Freshdesk has a
        90.90%
        market share in comparison to
        Click2Mail’s
        0.01%.
        Since it has a better market share coverage,
        Freshdesk holds the
        1st
        spot in 6sense's Market Share Ranking Index for
        the Customer Support Services category, while
        Click2Mail holds the
        40th spot.

Question 3

How many customers are acquired by
        Freshdesk and
        Click2Mail in the
        Customer Support Services segment?

Accepted Answer

Freshdesk has
        176,527 customers and
        Click2Mail has
        11 customers in the
        Customer Support Services
        segment. Freshdesk has
        176516 more customers than
        Click2Mail in this category.

Question 4

What are the countries in which
        Freshdesk and
        Click2Mail has more customers?

Accepted Answer

Freshdesk has more customers in United States, United Kingdom and India.
Click2Mail has more customers in United States and Singapore.

Freshdesk Vs Click2Mail : In-Depth Comparison

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Comparing the customer bases of Freshdesk and Click2Mail

Comparing the market share of Freshdesk and Click2Mail

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