Customer Success

Gain market share and customer base information about the top Customer Success software. Check out our list of Customer Success Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.

Technologies

67998

Companies

Movements

Categories related to Customer Success

Top 5 Customer Success technologies in 2023

Over 67,998 companies are using Customer Success tools. Agile CRM with 47.99% market share (32,632 customers), Yotpo with 33.29% market share (22,638 customers), Exceed LMS with 4.43% market share (3,010 customers),

Agile CRM

47.99 %

Market Share

32632

Customers
Yotpo

33.29 %

Market Share

22638

Customers
Exceed LMS

4.43 %

Market Share

3010

Customers
Five9

4.22 %

Market Share

2867

Customers
Front

2.56 %

Market Share

1744

Customers
Others

7.51 %

Market Share

5107

Customers

Customer Success Customers by Employee Size

The majority of Customer Success category falls in the company size of 0 - 9 employees (25,466 companies), 20 - 49 employees (20,325 companies), 100 - 249 employees (7,924 companies).

Customer Success Customers by Geography

Companies using Customer Success technology software are majorly from the United States with 40,002 (62.54%), United Kingdom with 6,847 (10.71%), India with 3,373 (5.27%) customers respectively.

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Customer Success Customers by Industry

Top industries that use Customer Success for Technology (19,321), Professional Services (16,539), Retail and CPG (11,691).

Market Share for Top Customer Success Technologies

Analyze the market share of popular Customer Success technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

Ranking	Technology	Customers	Market share
1	Agile CRM	32632	47.99 (%)
2	Yotpo	22638	33.29 (%)
3	Exceed LMS	3010	4.43 (%)
4	Five9	2867	4.22 (%)
5	Front	1744	2.56 (%)
6	Gainsight	1224	1.80 (%)
7	ChurnZero	753	1.11 (%)
8	Copper CRM	655	0.96 (%)
9	Thought Industries	379	0.56 (%)
10	MindTouch	272	0.40 (%)
11	Hippo Video	219	0.32 (%)
12	UXPressia	215	0.32 (%)
13	SuccessCOACHING	133	0.20 (%)
14	Magentrix Communities	130	0.19 (%)
15	Skilljar	122	0.18 (%)
16	Userlane	104	0.15 (%)
17	Vitally	96	0.14 (%)
18	CustomerGauge	91	0.13 (%)
19	InGenius	89	0.13 (%)
20	Picnic	71	0.10 (%)
21	Starred	71	0.10 (%)
22	Adobe Analytics Cloud	55	0.08 (%)
23	Strikedeck	54	0.08 (%)
24	ClientSuccess	49	0.07 (%)
25	Natero	48	0.07 (%)
26	Kapta	42	0.06 (%)
27	Custify	36	0.05 (%)
28	Akita	28	0.04 (%)
29	Catalyst.io	26	0.04 (%)
30	Liveoak	26	0.04 (%)
31	VeriShow	26	0.04 (%)
32	Preferred Patron Loyalty	23	0.03 (%)
33	CustomerSuccessBox	17	0.03 (%)
34	Komiko	16	0.02 (%)
35	Bolstra	13	0.02 (%)
36	Salesmachine	7	0.01 (%)
37	Freshsuccess	6	0.01 (%)
38	Taskfeed	5	0.01 (%)
39	Trustfuel	2	0.00 (%)
40	AppsForOps Timeline	2	0.00 (%)
41	3CLogic	2	0.00 (%)

Technology	Market share
Agile CRM	47.99 (%)
Yotpo	33.29 (%)
Exceed LMS	4.43 (%)
Five9	4.22 (%)
Front	2.56 (%)
Gainsight	1.80 (%)
ChurnZero	1.11 (%)
Copper CRM	0.96 (%)
Thought Industries	0.56 (%)
MindTouch	0.40 (%)
Hippo Video	0.32 (%)
UXPressia	0.32 (%)
SuccessCOACHING	0.20 (%)
Magentrix Communities	0.19 (%)
Skilljar	0.18 (%)
Userlane	0.15 (%)
Vitally	0.14 (%)
CustomerGauge	0.13 (%)
InGenius	0.13 (%)
Picnic	0.10 (%)
Starred	0.10 (%)
Adobe Analytics Cloud	0.08 (%)
Strikedeck	0.08 (%)
ClientSuccess	0.07 (%)
Natero	0.07 (%)
Kapta	0.06 (%)
Custify	0.05 (%)
Akita	0.04 (%)
Catalyst.io	0.04 (%)
Liveoak	0.04 (%)
VeriShow	0.04 (%)
Preferred Patron Loyalty	0.03 (%)
CustomerSuccessBox	0.03 (%)
Komiko	0.02 (%)
Bolstra	0.02 (%)
Salesmachine	0.01 (%)
Freshsuccess	0.01 (%)
Taskfeed	0.01 (%)
Trustfuel	0.00 (%)
AppsForOps Timeline	0.00 (%)
3CLogic	0.00 (%)

FAQ

Find answers to the most often asked questions by users.

Who are the top Customer Success software market leaders?

Top leaders in the category for Customer Success software are Agile CRM, Yotpo, Exceed LMS. Here, you can view a full list of Customer Success tools in the market.

How many companies use Customer Success software these days?

Around the world in 2023, over 77,723 companies are currently using one or more Customer Success software. Out of these, there are 40,002 companies using Customer Success tools that are originally from the United States .

Which company has the most significant market share in the Customer Success software space?

The top few companies that have the most significant market share in the Customer Success space are Agile CRM with 47.99 % of market share, and Yotpo with 33.29 % of market share and Exceed LMS with 4.43 % of market share . Check for other Customer Success technologies market share here.