Customer Feedback Tools

Gain market share and customer base information about the top Customer Feedback Tools software. Check out our list of Customer Feedback Tools Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.

14

Technologies Tracked

87426

Companies Tracked

Categories related to Customer Feedback Tools

Customer Experience
Live Chat
Forms And Surveys
Customer Engagement
Membership Management

Top 5 Customer Feedback Tools technologies in 2025

Over 87426 companies are using Customer Feedback Tools tools. SurveyMonkey with 74.13% market share (64812 customers), Qualtrics Site Intercept with 11.13% market share (9731 customers), Alchemer with 6.80% market share (5941 customers).

Technology

Market Share (Est.)

Customers

  • SurveyMonkey

    74.13%

    64812

  • Qualtrics Site Intercept

    11.13%

    9731

  • Alchemer

    6.80%

    5941

  • UserVoice

    4.17%

    3649

  • PollDaddy

    2.33%

    2037

  • Others

    1.44%

    1256

  • Customer Feedback Tools Customers by Employee Size

    The majority of Customer Feedback Tools category falls in the company size of 0 - 9 employees (26367 companies), 20 - 49 employees (19931 companies), 100 - 249 employees (10889 companies).

    Employee Size

    Customer Feedback Tools Customers by Geography

    Companies using Customer Feedback Tools technology software are majorly from the United States with 51497 (67.40%), United Kingdom with 6369 (8.34%), Canada with 5753 (7.53%) customers respectively.

    Customers

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    Customer Feedback Tools Customers by Industry

    Top industries that use Customer Feedback Tools for Education (1532), Research (1008), Advocacy (977).

    Customers

    Market Share for Top Customer Feedback Tools Technologies

    Analyze the market share of popular Customer Feedback Tools technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

    Ranking
    Technology
    Customers
    Market share(Est.)(%)
    1SurveyMonkey6481274.13
    2Qualtrics Site Intercept973111.13
    3Alchemer59416.80
    4UserVoice36494.17
    5PollDaddy20372.33
    6Qualaroo9051.04
    7Simplesat2080.24
    8Medallia Agent Connect490.06
    9Binary Fountain320.04
    10iPerceptions260.03
    11VoiceFive200.02
    12UserEvaluation80.01
    13Pleasepoint60.01
    14Hello Customer20.00

    FAQ

    Find answers to the most often asked questions by users.

    Who are the top Customer Feedback Tools software market leaders?

    Top leaders in the category for Customer Feedback Tools software are SurveyMonkey, Qualtrics Site Intercept, Alchemer. Here, you can view a full list of Customer Feedback Tools tools in the market.

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    How many companies use Customer Feedback Tools software these days?

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    Which company has the most significant market share in the Customer Feedback Tools software space?

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    What are the top industries that usually use Customer Feedback Tools softwares?

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    Popular Comparisons

    SurveyMonkey vs Qualtrics Site Intercept

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