Not sure if Zoho CRM, or Oracle Service Cloud is the better choice for your needs? No problem! 6sense comparison helps you make the best decision. Take a look at categories where Zoho CRM and Oracle Service Cloud compete, current customers, market share, category ranking. Still uncertain? Compare the similarities and differences between Zoho CRM vs Oracle Service Cloud customers by industry, by geography and by buying patterns.
Zoho CRM competes with other products in the Contact Management, Customer Engagement, Lead Management, Personalization Behavioral Targeting, Predictive Analytics, Predictive Lead Scoring, Revenue Cycle Management categories. It has a 2.11% market share in the Customer Experience category, and Zoho CRM has 19,681 customers in 10 countries.
Oracle Service Cloud competes with other products in the Project Collaboration, Customer Experience, Communication, Contact Center categories. It has a 0.07% market share in the Customer Experience category, and Oracle Service Cloud has 678 customers in 10 countries.
Categories where Zoho CRM and Oracle Service Cloud compete
Zoho CRM
Comparing the customer bases of Zoho CRM and Oracle Service Cloud, we can see that Zoho CRM has 19,681 customer(s), while Oracle Service Cloud has 678 customer(s). In the Customer Experience category, with 19,681 customer(s) Zoho CRM stands at 12th place by ranking, while Oracle Service Cloud with 678 customer(s), is at the 63rd place.
Zoho CRM
12th
19,681 Customer
Oracle Service Cloud
63rd
678 Customer
Zoho CRM has a 2.11% market share in the Customer Experience category, while Oracle Service Cloud has a 0.07% market share in the same space.
Comparing Zoho CRM and Oracle Service Cloud customers based on their geographic location, we can see that Zoho CRM has more customers in United States, India and United Kingdom, while Oracle Service Cloud has more customers in United States.
Zoho CRM
Oracle Service Cloud
Gain actionable insights about the buying patterns of Zoho CRM vs Oracle Service Cloud’s target audience.
Zoho CRM
New
240 Customer
Lost
272 Customer
Oracle Service Cloud
New
0 Customer
Lost
17 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Zoho CRM and Oracle Service Cloud compete against each other?
Zoho CRM and Oracle Service Cloud compete against each other in the Customer Experience, Communication, Contact Center, Contact Management, Customer Engagement.
How does the market share of Zoho CRM and Oracle Service Cloud compare in the Customer Experience market?
In the Customer Experience market, Zoho CRM has a 2.11% market share in comparison to Oracle Service Cloud’s 0.07%. Since it has a better market share coverage, Zoho CRM holds the 12th spot in 6sense's Market Share Ranking Index for the Customer Experience category, while Oracle Service Cloud holds the 63rd spot.
How many customers are acquired by Zoho CRM and Oracle Service Cloud in the Customer Experience segment?
Zoho CRM has 19,681 customers and Oracle Service Cloud has 678 customers in the Customer Experience segment. Zoho CRM has 19003 more customers than Oracle Service Cloud in this category.
What are the countries in which Zoho CRM and Oracle Service Cloud has more customers?
Zoho CRM has more customers in
United States, India and United Kingdom.
Oracle Service Cloud
has more customers in United States, United Kingdom and Australia.
6Sense Chrome Extension
Get free emails, firmographics, technographics, and keyword intent from any website. Qualify leads on the go. Do intelligent outreaches and close deals faster.
Zoho CRM vs Oracle Service Cloud: Customer Experience Comparison
Access 270 million B2B profiles with 100+ million emails and 50+ million direct dial phone numbers.
I agree to 6sense’s Terms and Privacy Policy
Already have an account? Sign In
© 2013-2025 6sense. All Rights Reserved.