Not sure if Zendesk, or WalkMe is the better choice for your needs? No problem! 6sense comparison helps you make the best decision. Take a look at categories where Zendesk and WalkMe compete, current customers, market share, category ranking. Still uncertain? Compare the similarities and differences between Zendesk vs WalkMe customers by industry, by geography and by buying patterns.
Zendesk competes with other products in the Contact Center, Instant Messaging And Chat, Interactive Voice Response (IVR), Knowledge Management categories. It has a 17.53% market share in the Customer Experience category, and Zendesk has 163,257 customers in 10 countries.
WalkMe competes with other products in the Project Collaboration, Customer Experience, Customer Engagement, Leadership, Mentoring And Strategy, Marketing Automation Platforms, Training And Assessment, User Onboarding And Engagement categories. It has a 0.60% market share in the Customer Experience category, and WalkMe has 5,580 customers in 10 countries.
Categories where Zendesk and WalkMe compete
Zendesk
Comparing the customer bases of Zendesk and WalkMe, we can see that Zendesk has 163,257 customer(s), while WalkMe has 5,580 customer(s). In the Customer Experience category, with 163,257 customer(s) Zendesk stands at 1st place by ranking, while WalkMe with 5,580 customer(s), is at the 24th place.
Zendesk
1st
163,257 Customer
WalkMe
24th
5,580 Customer
Zendesk has a 17.53% market share in the Customer Experience category, while WalkMe has a 0.60% market share in the same space.
Comparing Zendesk and WalkMe customers based on their geographic location, we can see that Zendesk has more customers in United States, United Kingdom and Australia, while WalkMe has more customers in United States.
Zendesk
WalkMe
Gain actionable insights about the buying patterns of Zendesk vs WalkMe’s target audience.
Zendesk
New
1,687 Customer
Lost
2,278 Customer
WalkMe
New
73 Customer
Lost
38 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Zendesk and WalkMe compete against each other?
Zendesk and WalkMe compete against each other in the Customer Experience, Contact Center, Customer Engagement, Instant Messaging And Chat, Interactive Voice Response (IVR).
How does the market share of Zendesk and WalkMe compare in the Customer Experience market?
How many customers are acquired by Zendesk and WalkMe in the Customer Experience segment?
What are the countries in which Zendesk and WalkMe has more customers?
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