Zendesk Vs KnowledgeOwl : In-Depth Comparison

Not sure if Zendesk, or KnowledgeOwl is the better choice for your needs? No problem! 6sense comparison helps you make the best decision. Take a look at categories where Zendesk and KnowledgeOwl compete, current customers, market share, category ranking. Still uncertain? Compare the similarities and differences between Zendesk vs KnowledgeOwl customers by industry, by geography and by buying patterns.

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Zendesk competes with other products in the Contact Center, Instant Messaging And Chat, Interactive Voice Response (IVR) categories. It has a 17.53% market share in the Customer Experience category, and Zendesk has 163,257 customers in 10 countries.

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KnowledgeOwl competes with other products in the Project Collaboration, Customer Experience, Knowledge Management, Customer Self Service, Document Management, Internal Knowledgebase categories. It has a 0.01% market share in the Customer Experience category, and KnowledgeOwl has 139 customers in 10 countries.

Categories where Zendesk and KnowledgeOwl compete

Customer Experience
Knowledge Management
Contact Center
Customer Self Service
Document Management

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Zendesk

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Comparing the customer bases of Zendesk and KnowledgeOwl

Comparing the customer bases of Zendesk and KnowledgeOwl, we can see that Zendesk has 163,257 customer(s), while KnowledgeOwl has 139 customer(s). In the Customer Experience category, with 163,257 customer(s) Zendesk stands at 1st place by ranking, while KnowledgeOwl with 139 customer(s), is at the 105th place.

Zendesk

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1st

163,257 Customer

KnowledgeOwl

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105th

139 Customer

Comparing the market share of Zendesk and KnowledgeOwl

Zendesk has a 17.53% market share in the Customer Experience category, while KnowledgeOwl has a 0.01% market share in the same space.

Compare Zendesk vs KnowledgeOwl customers by geography

Comparing Zendesk and KnowledgeOwl customers based on their geographic location, we can see that Zendesk has more customers in United States, United Kingdom and Australia, while KnowledgeOwl has more customers in United States.

Zendesk

KnowledgeOwl

Customer Movements for this month

Gain actionable insights about the buying patterns of Zendesk vs KnowledgeOwl’s target audience.

Zendesk

New

1,687 Customer

Lost

2,278 Customer

KnowledgeOwl

New

0 Customer

Lost

3 Customer

FAQ

Find answers to the most often asked questions by users.

What are the different markets in which Zendesk and KnowledgeOwl compete against each other?

Zendesk and KnowledgeOwl compete against each other in the Customer Experience, Knowledge Management, Contact Center, Customer Self Service, Document Management.

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How does the market share of Zendesk and KnowledgeOwl compare in the Customer Experience market?

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How many customers are acquired by Zendesk and KnowledgeOwl in the Customer Experience segment?

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What are the countries in which Zendesk and KnowledgeOwl has more customers?

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