Question 1

What are the different markets in which
        Zoho CRM and
        WebEngage compete against each other?

Accepted Answer

Zoho CRM and
        WebEngage compete against each other in
        the Customer Engagement, Customer Experience, Contact Management, Dashboard, Lead Management.

Question 2

How does the market share of
        Zoho CRM
        and WebEngage compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Zoho CRM has a
        2.11%
        market share in comparison to
        WebEngage’s
        0.18%.
        Since it has a better market share coverage,
        Zoho CRM holds the
        12th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        WebEngage holds the
        42nd spot.

Question 3

How many customers are acquired by
        Zoho CRM and
        WebEngage in the
        Customer Experience segment?

Accepted Answer

Zoho CRM has
        19,586 customers and
        WebEngage has
        1,677 customers in the
        Customer Experience
        segment. Zoho CRM has
        17909 more customers than
        WebEngage in this category.

Question 4

What are the countries in which
        Zoho CRM and
        WebEngage has more customers?

Accepted Answer

Zoho CRM has more customers in United States, India and United Kingdom.
WebEngage has more customers in India, United States and United Kingdom.

Zoho CRM Vs WebEngage : In-Depth Comparison

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Comparing the customer bases of Zoho CRM and WebEngage

Comparing the market share of Zoho CRM and WebEngage

Compare Zoho CRM vs WebEngage customers by geography

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