Question 1

What are the different markets in which
        Intercom and
        WebEngage compete against each other?

Accepted Answer

Intercom and
        WebEngage compete against each other in
        the Customer Engagement, Customer Experience, Communication, Dashboard, Instant Messaging And Chat.

Question 2

How does the market share of
        Intercom
        and WebEngage compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Intercom has a
        13.00%
        market share in comparison to
        WebEngage’s
        0.13%.
        Since it has a better market share coverage,
        Intercom holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        WebEngage holds the
        44th spot.

Question 3

How many customers are acquired by
        Intercom and
        WebEngage in the
        Customer Experience segment?

Accepted Answer

Intercom has
        151,307 customers and
        WebEngage has
        1,551 customers in the
        Customer Experience
        segment. Intercom has
        149756 more customers than
        WebEngage in this category.

Question 4

What are the countries in which
        Intercom and
        WebEngage has more customers?

Accepted Answer

Intercom has more customers in United States, United Kingdom and Canada.
WebEngage has more customers in India, United States and United Arab Emirates.

Intercom Vs WebEngage : In-Depth Comparison

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Comparing the customer bases of Intercom and WebEngage

Comparing the market share of Intercom and WebEngage

Compare Intercom vs WebEngage customers by geography

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