Question 1

What are the different markets in which
        Freshworks and
        Totango compete against each other?

Accepted Answer

Freshworks and
        Totango compete against each other in
        the Customer Experience, Campaign Management, Contact Center, Customer Engagement, Customer Satisfaction Ratings.

Question 2

How does the market share of
        Freshworks
        and Totango compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Freshworks has a
        3.50%
        market share in comparison to
        Totango’s
        0.03%.
        Since it has a better market share coverage,
        Freshworks holds the
        5th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Totango holds the
        86th spot.

Question 3

How many customers are acquired by
        Freshworks and
        Totango in the
        Customer Experience segment?

Accepted Answer

Freshworks has
        33,217 customers and
        Totango has
        297 customers in the
        Customer Experience
        segment. Freshworks has
        32920 more customers than
        Totango in this category.

Question 4

What are the countries in which
        Freshworks and
        Totango has more customers?

Accepted Answer

Freshworks has more customers in United States, United Kingdom and India.
Totango has more customers in United States, Canada and United Kingdom.

Freshworks Vs Totango : In-Depth Comparison

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Comparing the customer bases of Freshworks and Totango

Comparing the market share of Freshworks and Totango

Compare Freshworks vs Totango customers by geography

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