Question 1

What are the different markets in which
        Freshworks and
        ThoughtBuzz compete against each other?

Accepted Answer

Freshworks and
        ThoughtBuzz compete against each other in
        the Customer Experience, Analytics, Contact Center, Customer Support Services, Knowledge Management.

Question 2

How does the market share of
        Freshworks
        and ThoughtBuzz compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Freshworks has a
        2.94%
        market share in comparison to
        ThoughtBuzz’s
        0.00%.
        Since it has a better market share coverage,
        Freshworks holds the
        7th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        ThoughtBuzz holds the
        238th spot.

Question 3

How many customers are acquired by
        Freshworks and
        ThoughtBuzz in the
        Customer Experience segment?

Accepted Answer

Freshworks has
        36,537 customers and
        ThoughtBuzz has
        2 customers in the
        Customer Experience
        segment. Freshworks has
        36535 more customers than
        ThoughtBuzz in this category.

Question 4

What are the countries in which
        Freshworks and
        ThoughtBuzz has more customers?

Accepted Answer

Freshworks has more customers in United States, United Kingdom and India.
ThoughtBuzz has more customers in South Africa and United States.

Freshworks Vs ThoughtBuzz : In-Depth Comparison

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Comparing the customer bases of Freshworks and ThoughtBuzz

Comparing the market share of Freshworks and ThoughtBuzz

Compare Freshworks vs ThoughtBuzz customers by geography

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