Question 1

What are the different markets in which
        Zendesk and
        ThoughtBuzz compete against each other?

Accepted Answer

Zendesk and
        ThoughtBuzz compete against each other in
        the Customer Experience, Analytics, Contact Center, Instant Messaging And Chat, Interactive Voice Response (IVR).

Question 2

How does the market share of
        Zendesk
        and ThoughtBuzz compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Zendesk has a
        17.71%
        market share in comparison to
        ThoughtBuzz’s
        0.00%.
        Since it has a better market share coverage,
        Zendesk holds the
        1st
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        ThoughtBuzz holds the
        214th spot.

Question 3

How many customers are acquired by
        Zendesk and
        ThoughtBuzz in the
        Customer Experience segment?

Accepted Answer

Zendesk has
        164,707 customers and
        ThoughtBuzz has
        5 customers in the
        Customer Experience
        segment. Zendesk has
        164702 more customers than
        ThoughtBuzz in this category.

Question 4

What are the countries in which
        Zendesk and
        ThoughtBuzz has more customers?

Accepted Answer

Zendesk has more customers in United States, United Kingdom and Australia.
ThoughtBuzz has more customers in United States, India and Israel.

Zendesk Vs ThoughtBuzz : In-Depth Comparison

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Comparing the customer bases of Zendesk and ThoughtBuzz

Comparing the market share of Zendesk and ThoughtBuzz

Compare Zendesk vs ThoughtBuzz customers by geography

Customer Movements for this month

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