Question 1

What are the different markets in which
        Smile.io and
        TeamSupport compete against each other?

Accepted Answer

Smile.io and
        TeamSupport compete against each other in
        the Customer Experience, Customer Loyalty, Helpdesk Tools.

Question 2

How does the market share of
        Smile.io
        and TeamSupport compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Smile.io has a
        1.33%
        market share in comparison to
        TeamSupport’s
        0.02%.
        Since it has a better market share coverage,
        Smile.io holds the
        17th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        TeamSupport holds the
        88th spot.

Question 3

How many customers are acquired by
        Smile.io and
        TeamSupport in the
        Customer Experience segment?

Accepted Answer

Smile.io has
        16,861 customers and
        TeamSupport has
        293 customers in the
        Customer Experience
        segment. Smile.io has
        16568 more customers than
        TeamSupport in this category.

Question 4

What are the countries in which
        Smile.io and
        TeamSupport has more customers?

Accepted Answer

Smile.io has more customers in United States, United Kingdom and Canada.
TeamSupport has more customers in United States, Germany and Canada.

Smile.io Vs TeamSupport : In-Depth Comparison

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Comparing the customer bases of Smile.io and TeamSupport

Comparing the market share of Smile.io and TeamSupport

Compare Smile.io vs TeamSupport customers by geography

Customer Movements for this month

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