Question 1

What are the different markets in which
        Zendesk and
        TeamSupport compete against each other?

Accepted Answer

Zendesk and
        TeamSupport compete against each other in
        the Customer Experience, Contact Center, Helpdesk Tools, Instant Messaging And Chat, Interactive Voice Response (IVR).

Question 2

How does the market share of
        Zendesk
        and TeamSupport compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Zendesk has a
        14.71%
        market share in comparison to
        TeamSupport’s
        0.02%.
        Since it has a better market share coverage,
        Zendesk holds the
        1st
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        TeamSupport holds the
        88th spot.

Question 3

How many customers are acquired by
        Zendesk and
        TeamSupport in the
        Customer Experience segment?

Accepted Answer

Zendesk has
        186,183 customers and
        TeamSupport has
        293 customers in the
        Customer Experience
        segment. Zendesk has
        185890 more customers than
        TeamSupport in this category.

Question 4

What are the countries in which
        Zendesk and
        TeamSupport has more customers?

Accepted Answer

Zendesk has more customers in United States, United Kingdom and Brazil.
TeamSupport has more customers in United States, Germany and Canada.

Zendesk Vs TeamSupport : In-Depth Comparison

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Comparing the customer bases of Zendesk and TeamSupport

Comparing the market share of Zendesk and TeamSupport

Compare Zendesk vs TeamSupport customers by geography

Customer Movements for this month

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