Question 1

What are the different markets in which
        Smile.io and
        Kustomer compete against each other?

Accepted Answer

Smile.io and
        Kustomer compete against each other in
        the Customer Experience, Customer Loyalty, Sales Management.

Question 2

How does the market share of
        Smile.io
        and Kustomer compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Smile.io has a
        1.79%
        market share in comparison to
        Kustomer’s
        0.22%.
        Since it has a better market share coverage,
        Smile.io holds the
        15th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Kustomer holds the
        38th spot.

Question 3

How many customers are acquired by
        Smile.io and
        Kustomer in the
        Customer Experience segment?

Accepted Answer

Smile.io has
        16,685 customers and
        Kustomer has
        2,006 customers in the
        Customer Experience
        segment. Smile.io has
        14679 more customers than
        Kustomer in this category.

Question 4

What are the countries in which
        Smile.io and
        Kustomer has more customers?

Accepted Answer

Smile.io has more customers in United States, United Kingdom and Canada.
Kustomer has more customers in United States, Canada and United Kingdom.

Smile.io Vs Kustomer : In-Depth Comparison

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Comparing the customer bases of Smile.io and Kustomer

Comparing the market share of Smile.io and Kustomer

Compare Smile.io vs Kustomer customers by geography

Customer Movements for this month

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