Question 1

What are the different markets in which
        Freshworks and
        ReviewTrackers compete against each other?

Accepted Answer

Freshworks and
        ReviewTrackers compete against each other in
        the Customer Experience, Brand Management, Contact Center, Customer Engagement, Customer Support Services.

Question 2

How does the market share of
        Freshworks
        and ReviewTrackers compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Freshworks has a
        3.65%
        market share in comparison to
        ReviewTrackers’s
        0.01%.
        Since it has a better market share coverage,
        Freshworks holds the
        6th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        ReviewTrackers holds the
        118th spot.

Question 3

How many customers are acquired by
        Freshworks and
        ReviewTrackers in the
        Customer Experience segment?

Accepted Answer

Freshworks has
        33,958 customers and
        ReviewTrackers has
        89 customers in the
        Customer Experience
        segment. Freshworks has
        33869 more customers than
        ReviewTrackers in this category.

Question 4

What are the countries in which
        Freshworks and
        ReviewTrackers has more customers?

Accepted Answer

Freshworks has more customers in United States, United Kingdom and India.
ReviewTrackers has more customers in United States, Australia and Canada.

Freshworks Vs ReviewTrackers : In-Depth Comparison

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Comparing the customer bases of Freshworks and ReviewTrackers

Comparing the market share of Freshworks and ReviewTrackers

Compare Freshworks vs ReviewTrackers customers by geography

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