Question 1

What are the different markets in which
        Zendesk and
        ReviewTrackers compete against each other?

Accepted Answer

Zendesk and
        ReviewTrackers compete against each other in
        the Customer Experience, Brand Management, Contact Center, Customer Engagement, Instant Messaging And Chat.

Question 2

How does the market share of
        Zendesk
        and ReviewTrackers compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Zendesk has a
        17.53%
        market share in comparison to
        ReviewTrackers’s
        0.01%.
        Since it has a better market share coverage,
        Zendesk holds the
        1st
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        ReviewTrackers holds the
        118th spot.

Question 3

How many customers are acquired by
        Zendesk and
        ReviewTrackers in the
        Customer Experience segment?

Accepted Answer

Zendesk has
        163,257 customers and
        ReviewTrackers has
        89 customers in the
        Customer Experience
        segment. Zendesk has
        163168 more customers than
        ReviewTrackers in this category.

Question 4

What are the countries in which
        Zendesk and
        ReviewTrackers has more customers?

Accepted Answer

Zendesk has more customers in United States, United Kingdom and Australia.
ReviewTrackers has more customers in United States, Australia and Canada.

Zendesk Vs ReviewTrackers : In-Depth Comparison

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Comparing the customer bases of Zendesk and ReviewTrackers

Comparing the market share of Zendesk and ReviewTrackers

Compare Zendesk vs ReviewTrackers customers by geography

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