Question 1

What are the different markets in which
        Zoho CRM and
        Retently NPS compete against each other?

Accepted Answer

Zoho CRM and
        Retently NPS compete against each other in
        the Customer Experience, Advocate Marketing, Contact Management, Customer Engagement, Lead Management.

Question 2

How does the market share of
        Zoho CRM
        and Retently NPS compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Zoho CRM has a
        2.11%
        market share in comparison to
        Retently NPS’s
        0.01%.
        Since it has a better market share coverage,
        Zoho CRM holds the
        12th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Retently NPS holds the
        123rd spot.

Question 3

How many customers are acquired by
        Zoho CRM and
        Retently NPS in the
        Customer Experience segment?

Accepted Answer

Zoho CRM has
        19,586 customers and
        Retently NPS has
        79 customers in the
        Customer Experience
        segment. Zoho CRM has
        19507 more customers than
        Retently NPS in this category.

Question 4

What are the countries in which
        Zoho CRM and
        Retently NPS has more customers?

Accepted Answer

Zoho CRM has more customers in United States, India and United Kingdom.
Retently NPS has more customers in United States, Australia and United Kingdom.

Zoho CRM Vs Retently NPS : In-Depth Comparison

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Comparing the customer bases of Zoho CRM and Retently NPS

Comparing the market share of Zoho CRM and Retently NPS

Compare Zoho CRM vs Retently NPS customers by geography

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