Question 1

What are the different markets in which
        Zendesk and
        Promoter Ninja compete against each other?

Accepted Answer

Zendesk and
        Promoter Ninja compete against each other in
        the Customer Experience, Contact Center, Customer Satisfaction Ratings, Instant Messaging And Chat, Interactive Voice Response (IVR).

Question 2

How does the market share of
        Zendesk
        and Promoter Ninja compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Zendesk has a
        17.27%
        market share in comparison to
        Promoter Ninja’s
        0.00%.
        Since it has a better market share coverage,
        Zendesk holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Promoter Ninja holds the
        199th spot.

Question 3

How many customers are acquired by
        Zendesk and
        Promoter Ninja in the
        Customer Experience segment?

Accepted Answer

Zendesk has
        164,474 customers and
        Promoter Ninja has
        8 customers in the
        Customer Experience
        segment. Zendesk has
        164466 more customers than
        Promoter Ninja in this category.

Question 4

What are the countries in which
        Zendesk and
        Promoter Ninja has more customers?

Accepted Answer

Zendesk has more customers in United States, United Kingdom and Australia.
Promoter Ninja has more customers in Denmark, Germany and United States.

Zendesk Vs Promoter Ninja : In-Depth Comparison

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Comparing the customer bases of Zendesk and Promoter Ninja

Comparing the market share of Zendesk and Promoter Ninja

Compare Zendesk vs Promoter Ninja customers by geography

Customer Movements for this month

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