Question 1

What are the different markets in which
        Freshworks and
        Promoter Ninja compete against each other?

Accepted Answer

Freshworks and
        Promoter Ninja compete against each other in
        the Customer Experience, Contact Center, Customer Satisfaction Ratings, Customer Support Services, Knowledge Management.

Question 2

How does the market share of
        Freshworks
        and Promoter Ninja compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Freshworks has a
        3.56%
        market share in comparison to
        Promoter Ninja’s
        0.00%.
        Since it has a better market share coverage,
        Freshworks holds the
        5th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Promoter Ninja holds the
        199th spot.

Question 3

How many customers are acquired by
        Freshworks and
        Promoter Ninja in the
        Customer Experience segment?

Accepted Answer

Freshworks has
        33,897 customers and
        Promoter Ninja has
        8 customers in the
        Customer Experience
        segment. Freshworks has
        33889 more customers than
        Promoter Ninja in this category.

Question 4

What are the countries in which
        Freshworks and
        Promoter Ninja has more customers?

Accepted Answer

Freshworks has more customers in United States, United Kingdom and India.
Promoter Ninja has more customers in Denmark, Germany and United States.

Freshworks Vs Promoter Ninja : In-Depth Comparison

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Comparing the customer bases of Freshworks and Promoter Ninja

Comparing the market share of Freshworks and Promoter Ninja

Compare Freshworks vs Promoter Ninja customers by geography

Customer Movements for this month

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