Question 1

What are the different markets in which
        Podium and
        Zoho CRM compete against each other?

Accepted Answer

Podium and
        Zoho CRM compete against each other in
        the Customer Experience, Contact Management, Customer Engagement, Customer Satisfaction Ratings, Instant Messaging And Chat.

Question 2

How does the market share of
        Podium
        and Zoho CRM compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Podium has a
        2.84%
        market share in comparison to
        Zoho CRM’s
        2.11%.
        Since it has a better market share coverage,
        Podium holds the
        8th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Zoho CRM holds the
        12th spot.

Question 3

How many customers are acquired by
        Podium and
        Zoho CRM in the
        Customer Experience segment?

Accepted Answer

Podium has
        26,452 customers and
        Zoho CRM has
        19,586 customers in the
        Customer Experience
        segment. Podium has
        6866 more customers than
        Zoho CRM in this category.

Question 4

What are the countries in which
        Podium and
        Zoho CRM has more customers?

Accepted Answer

Podium has more customers in United States, Australia and Canada.
Zoho CRM has more customers in United States, India and United Kingdom.

Podium Vs Zoho CRM : In-Depth Comparison

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Comparing the customer bases of Podium and Zoho CRM

Comparing the market share of Podium and Zoho CRM

Compare Podium vs Zoho CRM customers by geography

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