Question 1

What are the different markets in which
        Zoho CRM and
        Podium compete against each other?

Accepted Answer

Zoho CRM and
        Podium compete against each other in
        the Customer Experience, Contact Management, Customer Engagement, Customer Satisfaction Ratings, Instant Messaging And Chat.

Question 2

How does the market share of
        Zoho CRM
        and Podium compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Zoho CRM has a
        2.10%
        market share in comparison to
        Podium’s
        1.76%.
        Since it has a better market share coverage,
        Zoho CRM holds the
        11th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Podium holds the
        14th spot.

Question 3

How many customers are acquired by
        Zoho CRM and
        Podium in the
        Customer Experience segment?

Accepted Answer

Zoho CRM has
        25,175 customers and
        Podium has
        21,092 customers in the
        Customer Experience
        segment. Zoho CRM has
        4083 more customers than
        Podium in this category.

Question 4

What are the countries in which
        Zoho CRM and
        Podium has more customers?

Accepted Answer

Zoho CRM has more customers in United States, India and United Kingdom.
Podium has more customers in United States, Australia and Canada.

Zoho CRM Vs Podium : In-Depth Comparison

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Comparing the customer bases of Zoho CRM and Podium

Comparing the market share of Zoho CRM and Podium

Compare Zoho CRM vs Podium customers by geography

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