Question 1

What are the different markets in which
        Podium and
        Smile.io compete against each other?

Accepted Answer

Podium and
        Smile.io compete against each other in
        the Customer Experience, Customer Loyalty, Customer Satisfaction Ratings, Instant Messaging And Chat, Reputation Management.

Question 2

How does the market share of
        Podium
        and Smile.io compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Podium has a
        2.84%
        market share in comparison to
        Smile.io’s
        1.79%.
        Since it has a better market share coverage,
        Podium holds the
        8th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Smile.io holds the
        15th spot.

Question 3

How many customers are acquired by
        Podium and
        Smile.io in the
        Customer Experience segment?

Accepted Answer

Podium has
        26,452 customers and
        Smile.io has
        16,685 customers in the
        Customer Experience
        segment. Podium has
        9767 more customers than
        Smile.io in this category.

Question 4

What are the countries in which
        Podium and
        Smile.io has more customers?

Accepted Answer

Podium has more customers in United States, Australia and Canada.
Smile.io has more customers in United States, United Kingdom and Canada.

Podium Vs Smile.io : In-Depth Comparison

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Comparing the customer bases of Podium and Smile.io

Comparing the market share of Podium and Smile.io

Compare Podium vs Smile.io customers by geography

Customer Movements for this month

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