Question 1

What are the different markets in which
        Freshworks and
        Podium compete against each other?

Accepted Answer

Freshworks and
        Podium compete against each other in
        the Customer Experience, Contact Center, Customer Satisfaction Ratings, Customer Support Services, Instant Messaging And Chat.

Question 2

How does the market share of
        Freshworks
        and Podium compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Freshworks has a
        3.69%
        market share in comparison to
        Podium’s
        2.84%.
        Since it has a better market share coverage,
        Freshworks holds the
        5th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Podium holds the
        8th spot.

Question 3

How many customers are acquired by
        Freshworks and
        Podium in the
        Customer Experience segment?

Accepted Answer

Freshworks has
        34,304 customers and
        Podium has
        26,452 customers in the
        Customer Experience
        segment. Freshworks has
        7852 more customers than
        Podium in this category.

Question 4

What are the countries in which
        Freshworks and
        Podium has more customers?

Accepted Answer

Freshworks has more customers in United States, United Kingdom and India.
Podium has more customers in United States, Australia and Canada.

Freshworks Vs Podium : In-Depth Comparison

Choose Technologies to compare

Comparing the customer bases of Freshworks and Podium

Comparing the market share of Freshworks and Podium

Compare Freshworks vs Podium customers by geography

Customer Movements for this month

FAQ

Choose Technologies to compare

Save 15 hours a week on sales research

Get instant access to B2B contact data across the web

Company

Browse 6sense Data