Question 1

What are the different markets in which
        Freshworks and
        Pluck compete against each other?

Accepted Answer

Freshworks and
        Pluck compete against each other in
        the Customer Experience, Contact Center, Customer Support Services, Email Marketing Automation, Knowledge Management.

Question 2

How does the market share of
        Freshworks
        and Pluck compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Freshworks has a
        2.93%
        market share in comparison to
        Pluck’s
        0.00%.
        Since it has a better market share coverage,
        Freshworks holds the
        7th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Pluck holds the
        157th spot.

Question 3

How many customers are acquired by
        Freshworks and
        Pluck in the
        Customer Experience segment?

Accepted Answer

Freshworks has
        37,045 customers and
        Pluck has
        38 customers in the
        Customer Experience
        segment. Freshworks has
        37007 more customers than
        Pluck in this category.

Question 4

What are the countries in which
        Freshworks and
        Pluck has more customers?

Accepted Answer

Freshworks has more customers in United States, United Kingdom and India.
Pluck has more customers in United States, United Kingdom and Germany.

Freshworks Vs Pluck : In-Depth Comparison

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Comparing the customer bases of Freshworks and Pluck

Comparing the market share of Freshworks and Pluck

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