Question 1

What are the different markets in which
        Zendesk and
        Pluck compete against each other?

Accepted Answer

Zendesk and
        Pluck compete against each other in
        the Customer Experience, Contact Center, Email Marketing Automation, Instant Messaging And Chat, Interactive Voice Response (IVR).

Question 2

How does the market share of
        Zendesk
        and Pluck compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Zendesk has a
        14.48%
        market share in comparison to
        Pluck’s
        0.00%.
        Since it has a better market share coverage,
        Zendesk holds the
        1st
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Pluck holds the
        163rd spot.

Question 3

How many customers are acquired by
        Zendesk and
        Pluck in the
        Customer Experience segment?

Accepted Answer

Zendesk has
        178,656 customers and
        Pluck has
        37 customers in the
        Customer Experience
        segment. Zendesk has
        178619 more customers than
        Pluck in this category.

Question 4

What are the countries in which
        Zendesk and
        Pluck has more customers?

Accepted Answer

Zendesk has more customers in United States, United Kingdom and Brazil.
Pluck has more customers in United States, United Kingdom and Germany.

Zendesk Vs Pluck : In-Depth Comparison

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Comparing the customer bases of Zendesk and Pluck

Comparing the market share of Zendesk and Pluck

Compare Zendesk vs Pluck customers by geography

Customer Movements for this month

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