Question 1

What are the different markets in which
        Freshworks and
        PeopleMetrics compete against each other?

Accepted Answer

Freshworks and
        PeopleMetrics compete against each other in
        the Customer Experience, Contact Center, Customer Support Services, Knowledge Management, Project Collaboration.

Question 2

How does the market share of
        Freshworks
        and PeopleMetrics compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Freshworks has a
        3.69%
        market share in comparison to
        PeopleMetrics’s
        0.00%.
        Since it has a better market share coverage,
        Freshworks holds the
        5th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        PeopleMetrics holds the
        183rd spot.

Question 3

How many customers are acquired by
        Freshworks and
        PeopleMetrics in the
        Customer Experience segment?

Accepted Answer

Freshworks has
        34,304 customers and
        PeopleMetrics has
        12 customers in the
        Customer Experience
        segment. Freshworks has
        34292 more customers than
        PeopleMetrics in this category.

Question 4

What are the countries in which
        Freshworks and
        PeopleMetrics has more customers?

Accepted Answer

Freshworks has more customers in United States, United Kingdom and India.
PeopleMetrics has more customers in United States, Canada and India.

Freshworks Vs PeopleMetrics : In-Depth Comparison

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Comparing the customer bases of Freshworks and PeopleMetrics

Comparing the market share of Freshworks and PeopleMetrics

Compare Freshworks vs PeopleMetrics customers by geography

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