Question 1

What are the different markets in which
        Zoho CRM and
        Pendo compete against each other?

Accepted Answer

Zoho CRM and
        Pendo compete against each other in
        the Customer Engagement, Customer Experience, Contact Management, Lead Management, Personalization Behavioral Targeting.

Question 2

How does the market share of
        Zoho CRM
        and Pendo compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Zoho CRM has a
        2.11%
        market share in comparison to
        Pendo’s
        1.80%.
        Since it has a better market share coverage,
        Zoho CRM holds the
        12th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Pendo holds the
        14th spot.

Question 3

How many customers are acquired by
        Zoho CRM and
        Pendo in the
        Customer Experience segment?

Accepted Answer

Zoho CRM has
        19,586 customers and
        Pendo has
        16,748 customers in the
        Customer Experience
        segment. Zoho CRM has
        2838 more customers than
        Pendo in this category.

Question 4

What are the countries in which
        Zoho CRM and
        Pendo has more customers?

Accepted Answer

Zoho CRM has more customers in United States, India and United Kingdom.
Pendo has more customers in United States, United Kingdom and Canada.

Zoho CRM Vs Pendo : In-Depth Comparison

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Comparing the customer bases of Zoho CRM and Pendo

Comparing the market share of Zoho CRM and Pendo

Compare Zoho CRM vs Pendo customers by geography

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