Question 1

What are the different markets in which
        Pendo and
        Smile.io compete against each other?

Accepted Answer

Pendo and
        Smile.io compete against each other in
        the Customer Experience, Customer Engagement, Customer Loyalty, Sales Enablement.

Question 2

How does the market share of
        Pendo
        and Smile.io compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Pendo has a
        1.53%
        market share in comparison to
        Smile.io’s
        1.32%.
        Since it has a better market share coverage,
        Pendo holds the
        16th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Smile.io holds the
        17th spot.

Question 3

How many customers are acquired by
        Pendo and
        Smile.io in the
        Customer Experience segment?

Accepted Answer

Pendo has
        18,323 customers and
        Smile.io has
        15,814 customers in the
        Customer Experience
        segment. Pendo has
        2509 more customers than
        Smile.io in this category.

Question 4

What are the countries in which
        Pendo and
        Smile.io has more customers?

Accepted Answer

Pendo has more customers in United States, United Kingdom and Canada.
Smile.io has more customers in United States, United Kingdom and Canada.

Pendo Vs Smile.io : In-Depth Comparison

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Comparing the customer bases of Pendo and Smile.io

Comparing the market share of Pendo and Smile.io

Compare Pendo vs Smile.io customers by geography

Customer Movements for this month

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