Question 1

What are the different markets in which
        Medallia and
        UserTesting compete against each other?

Accepted Answer

Medallia and
        UserTesting compete against each other in
        the Customer Experience, Audience Insights, Crowdsourced Feedback, Customer Loyalty, User Feedback Management.

Question 2

How does the market share of
        Medallia
        and UserTesting compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Medallia has a
        0.25%
        market share in comparison to
        UserTesting’s
        0.06%.
        Since it has a better market share coverage,
        Medallia holds the
        35th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        UserTesting holds the
        64th spot.

Question 3

How many customers are acquired by
        Medallia and
        UserTesting in the
        Customer Experience segment?

Accepted Answer

Medallia has
        3,157 customers and
        UserTesting has
        733 customers in the
        Customer Experience
        segment. Medallia has
        2424 more customers than
        UserTesting in this category.

Question 4

What are the countries in which
        Medallia and
        UserTesting has more customers?

Accepted Answer

Medallia has more customers in United States, United Kingdom and Canada.
UserTesting has more customers in United States, United Kingdom and Canada.

Medallia Vs UserTesting : In-Depth Comparison

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Comparing the customer bases of Medallia and UserTesting

Comparing the market share of Medallia and UserTesting

Compare Medallia vs UserTesting customers by geography

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