Question 1

What are the different markets in which
        Smile.io and
        KnowledgeOwl compete against each other?

Accepted Answer

Smile.io and
        KnowledgeOwl compete against each other in
        the Customer Experience, Customer Loyalty, Customer Self Service, Document Management, Internal Knowledgebase.

Question 2

How does the market share of
        Smile.io
        and KnowledgeOwl compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Smile.io has a
        1.79%
        market share in comparison to
        KnowledgeOwl’s
        0.01%.
        Since it has a better market share coverage,
        Smile.io holds the
        15th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        KnowledgeOwl holds the
        104th spot.

Question 3

How many customers are acquired by
        Smile.io and
        KnowledgeOwl in the
        Customer Experience segment?

Accepted Answer

Smile.io has
        16,685 customers and
        KnowledgeOwl has
        139 customers in the
        Customer Experience
        segment. Smile.io has
        16546 more customers than
        KnowledgeOwl in this category.

Question 4

What are the countries in which
        Smile.io and
        KnowledgeOwl has more customers?

Accepted Answer

Smile.io has more customers in United States, United Kingdom and Canada.
KnowledgeOwl has more customers in United States, United Kingdom and Canada.

Smile.io Vs KnowledgeOwl : In-Depth Comparison

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Comparing the customer bases of Smile.io and KnowledgeOwl

Comparing the market share of Smile.io and KnowledgeOwl

Compare Smile.io vs KnowledgeOwl customers by geography

Customer Movements for this month

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