Question 1

What are the different markets in which
        Intercom and
        Sitecore compete against each other?

Accepted Answer

Intercom and
        Sitecore compete against each other in
        the Customer Experience, Audience Insights, Communication, Customer Data Integration, Customer Engagement.

Question 2

How does the market share of
        Intercom
        and Sitecore compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Intercom has a
        14.50%
        market share in comparison to
        Sitecore’s
        1.00%.
        Since it has a better market share coverage,
        Intercom holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Sitecore holds the
        18th spot.

Question 3

How many customers are acquired by
        Intercom and
        Sitecore in the
        Customer Experience segment?

Accepted Answer

Intercom has
        134,900 customers and
        Sitecore has
        9,262 customers in the
        Customer Experience
        segment. Intercom has
        125638 more customers than
        Sitecore in this category.

Question 4

What are the countries in which
        Intercom and
        Sitecore has more customers?

Accepted Answer

Intercom has more customers in United States, United Kingdom and Canada.
Sitecore has more customers in United States, United Kingdom and Australia.

Intercom Vs Sitecore : In-Depth Comparison

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Comparing the customer bases of Intercom and Sitecore

Comparing the market share of Intercom and Sitecore

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