Question 1

What are the different markets in which
        Intercom and
        Confirmit compete against each other?

Accepted Answer

Intercom and
        Confirmit compete against each other in
        the Customer Experience, Communication, Customer Engagement, Instant Messaging And Chat, Live Chat.

Question 2

How does the market share of
        Intercom
        and Confirmit compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Intercom has a
        14.50%
        market share in comparison to
        Confirmit’s
        0.11%.
        Since it has a better market share coverage,
        Intercom holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Confirmit holds the
        55th spot.

Question 3

How many customers are acquired by
        Intercom and
        Confirmit in the
        Customer Experience segment?

Accepted Answer

Intercom has
        134,900 customers and
        Confirmit has
        1,003 customers in the
        Customer Experience
        segment. Intercom has
        133897 more customers than
        Confirmit in this category.

Question 4

What are the countries in which
        Intercom and
        Confirmit has more customers?

Accepted Answer

Intercom has more customers in United States, United Kingdom and Canada.
Confirmit has more customers in United States, United Kingdom and Australia.

Intercom Vs Confirmit : In-Depth Comparison

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Comparing the customer bases of Intercom and Confirmit

Comparing the market share of Intercom and Confirmit

Compare Intercom vs Confirmit customers by geography

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