Question 1

What are the different markets in which
        Zendesk and
        InMoment compete against each other?

Accepted Answer

Zendesk and
        InMoment compete against each other in
        the Customer Experience, Contact Center, Crowdsourced Feedback, Instant Messaging And Chat, Interactive Voice Response (IVR).

Question 2

How does the market share of
        Zendesk
        and InMoment compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Zendesk has a
        17.27%
        market share in comparison to
        InMoment’s
        0.01%.
        Since it has a better market share coverage,
        Zendesk holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        InMoment holds the
        112nd spot.

Question 3

How many customers are acquired by
        Zendesk and
        InMoment in the
        Customer Experience segment?

Accepted Answer

Zendesk has
        164,474 customers and
        InMoment has
        116 customers in the
        Customer Experience
        segment. Zendesk has
        164358 more customers than
        InMoment in this category.

Question 4

What are the countries in which
        Zendesk and
        InMoment has more customers?

Accepted Answer

Zendesk has more customers in United States, United Kingdom and Australia.
InMoment has more customers in United States, United Kingdom and Canada.

Zendesk Vs InMoment : In-Depth Comparison

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Comparing the customer bases of Zendesk and InMoment

Comparing the market share of Zendesk and InMoment

Compare Zendesk vs InMoment customers by geography

Customer Movements for this month

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