Question 1

What are the different markets in which
        Freshworks and
        InMoment compete against each other?

Accepted Answer

Freshworks and
        InMoment compete against each other in
        the Customer Experience, Contact Center, Crowdsourced Feedback, Customer Support Services, Knowledge Management.

Question 2

How does the market share of
        Freshworks
        and InMoment compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Freshworks has a
        3.69%
        market share in comparison to
        InMoment’s
        0.02%.
        Since it has a better market share coverage,
        Freshworks holds the
        5th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        InMoment holds the
        102nd spot.

Question 3

How many customers are acquired by
        Freshworks and
        InMoment in the
        Customer Experience segment?

Accepted Answer

Freshworks has
        34,304 customers and
        InMoment has
        162 customers in the
        Customer Experience
        segment. Freshworks has
        34142 more customers than
        InMoment in this category.

Question 4

What are the countries in which
        Freshworks and
        InMoment has more customers?

Accepted Answer

Freshworks has more customers in United States, United Kingdom and India.
InMoment has more customers in United States, United Kingdom and Australia.

Freshworks Vs InMoment : In-Depth Comparison

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Comparing the customer bases of Freshworks and InMoment

Comparing the market share of Freshworks and InMoment

Compare Freshworks vs InMoment customers by geography

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