Question 1

What are the different markets in which
        Freshworks and
        Goodays compete against each other?

Accepted Answer

Freshworks and
        Goodays compete against each other in
        the Customer Experience, Contact Center, Customer Support Services, Knowledge Management, Project Collaboration.

Question 2

How does the market share of
        Freshworks
        and Goodays compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Freshworks has a
        2.95%
        market share in comparison to
        Goodays’s
        0.01%.
        Since it has a better market share coverage,
        Freshworks holds the
        7th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Goodays holds the
        136th spot.

Question 3

How many customers are acquired by
        Freshworks and
        Goodays in the
        Customer Experience segment?

Accepted Answer

Freshworks has
        35,701 customers and
        Goodays has
        82 customers in the
        Customer Experience
        segment. Freshworks has
        35619 more customers than
        Goodays in this category.

Question 4

What are the countries in which
        Freshworks and
        Goodays has more customers?

Accepted Answer

Freshworks has more customers in United States, United Kingdom and India.
Goodays has more customers in France, Switzerland and Belgium.

Freshworks Vs Goodays : In-Depth Comparison

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Comparing the customer bases of Freshworks and Goodays

Comparing the market share of Freshworks and Goodays

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